Your brand's worth—your reputation; our trust in you—will always be the sum of your actions.
When your promise aligns with what we value, and your actions deliver on that promise—over time, with relentless consistency—we are willing to lower our guard, lend our attention and eventually support you. To stand up for you and share your story. That’s when you gain our trust. That's when
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Stop Screaming for Attention. Start working for trust.
It's called The Attention Economy, but trust is the currency of your customers, employees and community. That's why trust is and will always be your most valuable brand asset.
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When planning and communicating your brand, business, product or campaign, you need to ask yourself, “Am I selling answers or solving problems? Am I pleasing or guiding?”
All of us, builders and communicators, can end up in the "Pleaser-trap." We want to be professional; we are the expert, we don't ask questions, we sell answers, "We did the work, so you don't have to!"…But did we really?
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DO MORE; BE MORE
Like a city planner looking for ways to improve a community's culture and well-being by innovating and repurposing spaces, so can you with your business and brand commitments.
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Tension is a source of energy and something we can harness to fuel our why—our reason for being and acting, our cause.
Tension is found in every industry, market and community. Residing between what is and what could be; it's both frustration and opportunity. And when what is seems closer to what was than what could be, some of us feel the need to act.
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