THE BIGGEST CHALLENGE for BRAND OWNERS AND MARKETERS
Here's why your (traditional) Brand and Marketing strategy won't help you in a Networked Economy:
Networks are horizontal. Brands are Vertical.
Solution
Identify a purpose/cause that makes both ethical and commercial sense for you to care for.
Transform your brand into a community to support that purpose/cause
(Hint, just because you have followers on social media doesn't mean you have a community)Replace your competitive analysis with a collaborative analysis
Identify and establish community-focused objectives and metrics (Conversation > Attention)
Replace the Marketing Manager title with Community Patron
Reframe — replace social media with social network
(social networks are the human ingredient in digital)Unlearn Campaign and content planning. Learn to love conversation, foster community-initiated, generated and collaborative activation (It’s a constant flow, it never ends)